System Upgrades

Background
Upgrading SAP R/3 requires an experienced implementation, which provides significant integration and functionality to technologically; thereby enabling you to continue your business processes uninterrupted. Concero Partners also understands the importance of conducting an upgrade (or any project for that matter) in a way that ensures comprehensive SAP knowledge transfer to your team.

Through Concero Partners effective cSTEP methodology, we allow the business to better leverage your SAP solution. Concero Partner’s Upgrade Team comprised of senior functional and technical consultants and Project Managers, are at your disposal to upgrade the R/3 system in a quick and cost effective manner, with continuous emphasis on knowledge transfer to your team and continuous involvement of your user community.

Our Approach
Our extensive experience and proven approach with SAP system upgrades enables us to streamline implementation tasks without compromising quality or knowledge transfer. We understand that upgrading SAP is a large undertaking that requires an experienced, dedicated team with close coordination between company staff and its consultants. We believe that Concero Partners offers a unique blend of experience and SAP expertise to meet those requirements.

Project Preparation Phase – in this phase, the project plan is finalized through detailed workshop sessions in which “best practice” technical and business requirements versus SAP functionality are discussed. Detailed project planning, deadlines, documentation procedures and training needs are finalized with the goal of having no more unidentified or vague scope items.

Business Blueprint – Concero Partners assists you in determining how the new upgrade functionality supports business process requirements, including the creation of both the functional and technical design with definitions of gaps and potential resolutions.

Realization Phase – Concero Partners will begin this phase by working closely with your team to configure and validate requirements while ensuring that an adequate infrastructure is in place. When initial configuration has been completed, Concero Partners develops the appropriate scripts and testing scenarios and guides you through any necessary adjustments to the configuration.

Final Preparation and Go-Live – in this phase, Concero Partners assists you in delivering the training for the upgrade. Configuration, migration, user training and parallel running will be completed in preparation to the final phase. This will include final user acceptance training as well.

Go Live – Concero Partners will validate the live business process results to ensure that your requirements are being met by the delivered system. This includes testing that the system functions as expected and that infrastructure performance meets acceptable norms. We will also provide post-go live support during this period.

Post Production Support – Concero Partners believes that just because the go live has taken place doesn’t mean that the “project” has been completed. Our seasoned consultants are there to provide continued support past go live and into your every day business process.

Technology Services